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Here's Where Pottery Barn Outlet's Merchandise Really Comes From

Thanks to the existence of Pottery Barn Outlet, consumers can find an array of out-of-season sale items and returns originally sourced from Pottery Barn stores.
In 2020, the company began refurbishing returned items and selling them at outlets. This is a way to practice sustainability, and it also helps cut back on textile production.
Pottery Barn cleans and repairs all returned products before reselling them. You can browse through these items on the website’s Open Box Deals or at your local outlet.
Out-of-season merchandise also finds its way to the Pottery Barn Outlet stores, where it is sold at a hefty discount.