The Pros And Cons Of Buying Home Decor From Wayfair

You've probably heard varying opinions about the online furniture and décor retailer Wayfair. While some say Wayfair sells poor quality items and has unsatisfactory customer service, others rave about the unbeatable prices and convenient shopping experience. So, who should you believe?

Unfortunately, there's no clear cut answer because Wayfair sells from a wide range of brands and has at least 11,000 suppliers, per Vox. Therefore, experiences are going to vary from person to person and product to product. It seems most people do enjoy shopping at this online retailer, as overall customer satisfaction is ranked an 8.2 out of 10, notes Combo Reviews. Because of this, you may want to consider the company when it comes to home décor items like vases, wallpaper, or a rug.

Before you purchase, it's helpful to know the pros and cons of buying from Wayfair. We've also got some advice that could improve your shopping experience.

The pros and cons

A major pro is that you're very likely to find something you love at Wayfair. Dengarden notes that, because the company sells items from so many different brands, there are lots of options to choose from in various price ranges. Not only that, but the website is easy to navigate. According to Honest Brand Reviews, orders over $35 receive free shipping.

Of course, when shopping online, there's no way to guarantee that what you're buying will be good quality. Query Sprout adds that some shoppers have complained about shipping delays. And, because most of Wayfair's items are delivered by third parties, customer service representatives may not be able to help find lost packages. Additionally, while you can return items, it will need to be done within 30 days, so you should open your packages as soon as they arrive. You'll also most likely have to pay for return shipping, but you could talk to customer service about having Wayfair cover it if the item arrived damaged.

That said, if you're only buying home décor instead of bulky furniture, this could save you from some of the other complaints, namely that many items have to be assembled and the instructions are only images. Another complaint is that items arrive missing pieces, but this is usually only the case for furniture.

Tips on buying home décor from Wayfair

To have the best experience possible when shopping for home décor, you may want to consider the following advice. First, Combo Reviews says that items with more than 500 reviews and over four stars will most likely be good quality, so you should focus on purchasing these pieces. Additionally, to make sure you will be satisfied with the item, Dengarden says to study the product images and read the description of the item carefully. You could also make use of their 3D room planner to see how the piece will look in your space.

Furthermore, you could use filters to narrow down your search to only the best items. To do this, Dianne Decor says to begin by choosing the specific category for which you're searching. Then, either filter by trusted brands you know or by items over four stars, which may be found on the left hand side of the page. After that, make sure you narrow down the price range and click the "in stock only" button under the column marked Availability. Once all of this is completed, your search results will be narrowed down to only items you would truly enjoy.