Home Depot Shoppers Beware: Stop Using This Tool Immediately — Nationwide Recall
Milwaukee has long been considered one of the best power tool brands at Home Depot, according to customers. Despite that, the brand has recently issued a massive recall for their M18 FUEL Top Handle Chainsaws due to issues with the chain brake not activating. Anyone who currently owns this model of chainsaw should stop using it immediately as this problem could lead to lacerations or other unexpected injuries.
Whether you bought an M18 FUEL Top Handle Chainsaw or got the tool for free from the Home Depot, Milwaukee is currently offering to repair any chainsaws included in the recall free of charge. Presently about 98,360 units have been affected across the United States and Canada.If you're unsure about the model of chainsaw you have, look for the catalog number 2826-20 in the upper section of the product's nameplate. This specific model comes with either a 12 or 14-inch bar and runs on Milwaukee's M18 batteries.
Get free repair for recalled M18 FUEL Top Handle Chainsaw
Even if you haven't noticed an issue with your chain brake, customers are urged to stop using the tool immediately and contact Milwaukee to issue a free repair. You can reach the company via their toll-free line: (833) 953-2012 or online through their eService portal. Phone lines are open Monday to Friday between 7:00 a.m. and 4:30 p.m. You should also register your chainsaw on the Milwaukee website to receive a free shipping label for the product.
The chain brake issue makes it impossible to safely use your chainsaw and should be taken seriously. At the time of writing, two incidents, one involving a lacerated finger, have been reported. In addition to Home Depot, this brand and model of chainsaw are also sold directly from the Milwaukee website and at a range of other tool and hardware stores across the country. Affected models were sold between March 2023 and September 2024.