Why Some People Discourage Using Wayfair Closet Systems

Organizing your closet is a journey. For one, decluttering can be a long, super involved process, even if you follow the endless tips on how to resolve your cluttered closet chaos. Thankfully, closet systems lend a hand in ensuring that your garments and accessories all have a designated home and make organizing a breeze. But with so many to choose from, it can be hard to know how to choose the right closet system for your home. If you're weighing your options, Wayfair may come to mind. That's especially the case if you're looking for an organization system to upgrade your small closet on a budget. Since the popular online marketplace has seemingly endless products to help keep your closet clutter at bay, it's worth knowing what other customers are saying — or warning — about them.

Wayfair is known for its wide selection of furniture and home organization products. The options for closet storage solutions, in particular, include specific types to fit your needs, like freestanding systems for reach-in closets and systems with adjustable shelves and hanging rods. While these items have plenty of reasons to draw in customers, including their affordable price points and customizability, not all of them are worth purchasing, according to reviews. Generally, some reviews note that shipping isn't always reliable, while others question the durability of some products.

When it comes to variety, Wayfair can be a sensible place to find closet systems at any budget. Plus, there are many systems that can be customized with drawers and shelving to tailor to your needs. However, in terms of assembly, you may be better off choosing Wayfair's white glove service rather than tackling the job yourself. Specifically, many reviews note that the Wrought Studio Jeremyiah Walk-In Closet System with six drawers took up to six hours to assemble. One dissatisfied customer explained that even with the white glove service, the system ended up still being crooked, and even though they were refunded for the assembly, having to disassemble and reassemble it was inconvenient. One reviewer for the Lark Manor Closet system with six doors and two drawers notes that the product became damaged during assembly, and that they would no longer be purchasing from Wayfair.

The quality of some closet organization systems, such as the Jeremyiah Walk-In Closet System, is mentioned by reviewers as feeling cheap, and they say that the system was flimsy. Another review for Aheaplus 4-9Ft Closet Organizer With 4 Wooden Drawers And 4 Rods mentions a design flaw and that the bottom of the drawer's wood is thin and slightly wobbly because the gaps can't be tightened. The reviewer has concerns over the durability of this product, stating that the vinyl exterior is also thin, and is worried that the product may be easily dented or scratched because of this.