The Popular Washing Machine Brand You Might Want To Avoid, According To Reviews

Washing machines are a pretty important part of daily life. There is always something that needs cleaning, whether it be clothes, dirty blankets, or towels. Despite their importance, people don't always do as much research as they need to. They may go for the simplest option, or perhaps a brand they know well, such as Samsung. However, proper research can help you pick a long-lasting washer, and not one that will end up being more trouble than it's worth. While brand loyalty might be nice in some cases, when it comes to washers, you may find that sticking to your tried and true isn't the right answer. 

Unfortunatly, while Samsung produces impressive phones and electronics, its washing machines often leave much to be desired. This may be a surprise, considering Samsung is one of the most popular appliance brands in the USA, but when it comes to washers, the machines may be more of a pain. 

While the ratings vary from site to site, many of them do not come across as particularly good. For example, one customer on ConsumerAffairs left a single star, stating, "If I could give 0 stars, I would. I bought a Samsung top-loader washing machine, and within six months, the motherboard and sensors failed. Their service company has already been to my home three times, replaced parts, and yet the machine is still faulty."

There are quite a few reasons why Samsung's washers aren't worth purchasing. They are often expensive, and the machines often seem to fall apart. Another Consumer Affairs customer found themselves having quite a few problems with their washing machine, claiming the active jet top load washer has been a "complete nightmare". They cite issues with unbalanced loads starting an automatic rinse cycle which adds hours to any wash, including smaller ones. Despite replacements, the issue still persists.

Samsung tries to raise the bar when it comes to smart appliances and devices. While this can lead to some pretty handy tools on your phone, sometimes when it comes to fridges, TVs, or washers, it is a little too much. The extra features are sometimes unnecessary or unwanted, and creates more oppurtunities for something to break. Then, you'll have to hire someone and spend a lot of money to get it fixed. Samsung has hurt its reputation further by releasing top-loading washers later recalled because they vibrated so much that the top of the washer would come away from the machine.

In short, if you're looking for a simple washer that will last a long time and not completely empty your bank account, avoiding a Samsung is the best option. If you're looking for an alternative, LG seems to be the most reliable washing machine brand at the time of writing.

Not everyone has had bad experiences with a Samsung washer. One customer praised their machine for reliability, competitive pricing, and ease of use, noting separate compartments for detergent and bleach. While you should certainly be aware of the potential problems these machines have, if you want innovative features so every load feels personalized, it can be a potential choice. Samsung has even started to incorporate AI into its machines to help you get the most optimal wash and dry for each and every load, and that's just one of the ways that AI may make doing your laundry easier in the future. Just be sure to fully understand what you are buying and be aware of the risks.

Additionally, for all washers, it's a good idea to familiarize yourself with the manual and the steps you need to take to clean your machine, as well as how often that needs to be done. Many smart washing machines will now prompt you to do certain actions after a set amount of time or loads. Washing machines need a lot of regular care, including clean cycles, scrubbing out certain areas to prevent mold, and cleaning out the filters. By not doing these steps regularly, it's common for washers to not work as well as they should, or to even break.