The Costco Kitchen Faucet Some Buyers Are Saying You Should Avoid

Are you looking into purchasing a kitchen faucet from Costco? Well, if Kohler, one of the 8 top-rated kitchen faucet brands, happens to be on your shortlist, there's a model you just might want to avoid. It's the Provo Semi-Pro Kitchen Faucet. While the faucet has been praised for its sleek and modern design and competitive price point, many buyers are warning those interested in a slew of problems they've run into that came months after installing the faucet.

At first glance, the Provo Faucet seems to be the perfect faucet that would be an easy upgrade that can make your kitchen look more expensive. It's got a super sleek design that would  elevate any kitchen, it's from a trusted brand, and it has some amazing features like a two-function sprayhead and a magnetic docking system. So, what could possibly be wrong with it for reviewers to suggest you avoid it?

Despite all of its impressive specs, the modern chic faucet's reviews on both Costco and Kohler's websites have raised quite a few red flags about the reliability of the faucet. While the faucet boasts many 5-star reviews, we noticed those tend to talk more about first impressions — like the ease of installation, the modern design, and competitive price. On the other end, the lower-rated reviews describe issues that appear after some time of use. From leaks to faulty parts that don't seem to hold up for even a few months, the faucet may not be worth the Costco deal after all.

Let's take a closer look at the lower-rated reviews to get a better idea of what went wrong with the Provo Semi-Pro Kitchen Faucet that left many buyers disappointed. One reviewer on the Kohler website wrote, "We bought this several months ago. Nice faucet except the spray button continuously gets stuck on spray and we can't not turn off the sprayer. Have fought with this problem since about a month after installing..." And, it's alarming just how many reviewers voiced concerns of the same exact issue.

Even the lowest-rated reviews start out with how much they loved the faucet and were happy with their purchase, just until they run into an issue with the water pressure or spray head. With another reviewer that shared, "Should have read the reviews on this first... One month later there is no flow at all. Hard to do dishes...I will get a refund and buy another faucet. As others have stated, I am a big Costco fan, and have never been disappointed with products, but this may need to be pulled for quality."

Review after review, many customers describe malfunctions after months, sometimes even just after a few weeks of use. Stuck spray buttons and low water pressure to completely no flow at all, the reliability of this faucet can't seem to be spoken for. The consistency of these complaints from buyers suggests there are clearly some quality control issues that need to be looked into by Costco and Kohler.

Initially, the Kohler Provo Semi-Pro Kitchen Faucet seems to be the perfect choice for anyone looking to choose the perfect kitchen faucet for their sink in a modern kitchen. The sleek design offered at a great deal and brand reliability make it unbeatable. There are even enough 5-star reviews of initial first impressions to prove its popularity amongst Costco shoppers. But a closer look tells us the long-term experience isn't as promising.

The problems reported by buyers weren't minor conveniences. Spray button malfunction, magnetic docking issues, and little to no water pressure are problems that would make everyday kitchen tasks quite difficult. With many reviewers complaining of finding it difficult to even wash their hands thoroughly, it'd be hard to imagine washing dishes with lots of residue on them.

The good news is that it doesn't seem like every Provo Semi-Pro Kitchen Faucet is defective. One reviewer shared in May 2025, "An excellent faucet. We bought it May '24 and have used it in our new kitchen to date. It performs exactly as described, holds up well — an excellent buy." It's great to hear this buyer has had no issues with it even at the one-year mark. But the substantial number of buyers who have nearly identical complaints can't just be summed up as bad luck. Our final verdict is that this faucet might be best to skip. It's just not worth the gamble of whether or not you'll end up installing one that works well past the one-year mark of purchase.